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HDH was engaged to install a 60\" LCD w/Home Theater System PRO: 1. Advice & Planning: Excellent-esp. from owner Diego (represented to hold both a low and high voltage contractor\'s licenses) 2. Installer team members were experienced, efficient, extremely courteous, professional and creative problem solvers. (Went the \"extra mile\" several times! Even installed extra wires w/o charge which came in handy later to fix a major glitch.) 3. Fair pricing 4. Extremely happy with installation quality. CON: 1. Pre-installation: HDH and Diego are very busy and in high demand - timing of responses to questions was barely acceptable and not yet excellent (albeit quality of responses when made were excellent). 2. Post-installation glitch fixes: same problem - they\'re extremely busy. Response time and customer service suffered significantly. The neighbor\'s remote was on same frequency as the one HDH sold me, thereby causing channel changes etc. to occur spontaneously. Serious negotiations were required to obtain a fix in time for a long planned Thanksgiving weekend football party on originally promised terms. OVERALL When Diego gets his \"growing business\" problems resolved, I don\'t think any competitor will be better. Adding responsive customer service to HDH\'s and Diego\'s truly expert advice, professional installation team and fair pricing will make HDH hard to beat.
Tyler C. San Diego, CA
Can\'t say enough about the professionalism of these guys. When I called, I had a response within minutes (that in itself was great). I got them from a personal recommendation. I am an older person and am technologically challenged. Diego was so patient in explaining everything about the system I got (pretty much the whole house)!!! My son gave this to me as a gift. He mounted a 54\" 3D TV over the fireplace and even helped me get Netflix on demand. How great not to worry about picking up or returning cd\'s. Diego came out with his associate just a couple of days after I ordered his service. I did check with companies like Geek Squad and found them a bit abrasive and high pressure. Diego was low key and walked me through the whole process. You cannnot go wrong with these guys. Great pricing, marvelous service, clean and professional. I wouldn\'t hesitate to recommend them to any of my friends. I would have them come again if I wanted to upgrade my system at a later date. THE BEST.....
Bobbi B. Solana Beach CA
I used HD Hookups again, but now for a different Service. I had to get my home theater hooked up with my new receiver and two outside speakers. Diego Installation was flawless, in addition, he set up our system with multi-zone. Therfore if we are able to listen to a movie in the living room and hear some music at the backyard. Great Job Guys!
Jordan H. San Diego, CA
Hey, there, found HD Hookups online and within 15 mins of my call, I had a call back (mid evening). They sent Diego out, who spoke beautiful English, was extremely professional and did the job quickly and correctly. I would definitely recommend them again. One thing...ask them to explain the parts they leave behind so you know what to do with them if you are low tech like me. ciao for now, mkl
Mary Kay L. Chula Vista, CA
HD Hookups is great at installing TV\'s in your home. Hands down! My wife and I recently closed on our new home and I wanted to install a 55inch samsung LED above the fireplace. Diego and team came out (a little early to my scheduled time) and had it installed within the hour. Being that it was brick, they could not hide the wires, but made it real clean looking and you can hardly see the wires with the molding they used to cover them. I am very picky about our new home and who comes in the install services needed and these guys got it done. I would highly recommend them for installing your tv. They also configured the stereo, cable and even my game system to all work and made sure everything was good.
James E. San Diego CA
I had my 52\" installed over my fireplace and I was VERY happy with this company. First, they were able to come out with only a few days lead time, and then they were actually on time! Diego was the installer, and he was friendly and did an amazing job with the installation. He installed the mount very securely, and the hidden wires through the drywall looks good. I checked with other companies, first, and this was 1/3 of the price for some. You don\'t need to look at other companies, go with HD Hookups!
Ricky S. La Jolla, CA
Top notch work was performed by HD Hookups. The technician patiently explained options for the sound system and the installation. All calls were promptly returned and the workers arrived at the scheduled time. There was a minor issue with the universal remote; they promptly scheduled a follow-up visit to take of the issue. The pricing for the work was very competitive. I highly recommend HD Hookup.
Ryan R. Encinitas, CA

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